Modern communication based on IP protocol is a combination of the classic VoIP telephony system with a group cooperation system enabling safe and comfortable work on projects, file exchange, creating multilateral video conferences or easy connection with people from outside the organisation.
Nowadays, classic VoIP telephony based on audio communication is not enough. More and more companies desire visual communication and tools that will increase the effectiveness and productivity without the additional effort related to learning how to use a new system. The unified communication and cooperation systems of the leading producers make it possible to achieve that goal providing the highest quality and the best support, which translates directly into saved time and money.
We are able to adjust and design the ideal solution for each client based on proposals of leading technologies. Starting from classic VoIP systems based on the proven Cisco Unified Communications Manager (Call Manager) and ending with the extensive teleconference systems and cloud solutions. The undoubted advantage of the Collaboration Cisco system is its modularity and coherence – all the elements form an integral whole. At the beginning, we can build IP telephony based on classic VoIP telephony and then, on the basis of the same virtual telephone exchange, we may enhance the system with advanced teleconference functions, add video terminals, which are managed in a centralised manner together with classic telephones, or integrate them with the enterprise's communicator.
Elements of the Collaboration on-premise system:
Cisco Spark platform constitutes an alternative to the on-premise environment. It is a cloud-based system for communication inside and outside the company. It enables the creation of groups of users who are supposed to cooperate with each other. They have the possibility to share text messages, various types of files, as well as create schemes and drawings together and participate in video conferences.
Cisco Spark can be integrated with a cloud individual Cisco WebEx account, platform used for the purpose of organisation of meetings (webinars), online trainings or provision of remote support.
One of the great advantages of Cisco Spark is the ability to record and support almost any Cisco video terminal, directly in the cloud. It eliminates the need for a full Collaboration on-premise infrastructure, which in turn reduces the time required for the implementation of a videoconferencing system to just a few minutes.
The cloud environment can be a separate independent system, but it can be integrated with the existing Collaboration on-premise infrastructure using the so-called hybrid option which allows, for example, to use the Spark communicator to connect with the PSTN network.
One of the integral components of Collaboration on-premise and cloud-based systems are terminal devices such as classic IP phones and video terminals, e.g. desktop devices, integrators and large devices with multiple screens.
A wide range of terminal devices complements the range of on-premise and cloud solutions: